Privacy Notice

Contact details

If you have any questions about this privacy notice or how we handle your personal data, please contact us:

What information we collect, use, and why

We collect or use the following personal information for dealing with queries, demo requests, and general correspondence submitted through our contact and enquiry forms:

• Names and job title
• Contact details (email address, phone number)
• Company / organisation name
• The content of your enquiry or demo request

We do not use this information for any purpose other than responding to you and, where relevant, following up on your enquiry.

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. You can find out more about lawful bases on the ICO’s website.

Your data protection rights are set out below. You can find out more about each right, and any exemptions which may apply, on the ICO’s website.

• Right of access — you can ask us for copies of your personal information.
• Right to rectification — you can ask us to correct or delete information you think is inaccurate or incomplete.
• Right to erasure — you can ask us to delete your personal information.
• Right to restriction of processing — you can ask us to limit how we use your personal information.
• Right to object to processing — you can object to the processing of your personal data.
• Right to data portability — you can ask us to transfer your information to another organisation, or to you.
• Right to withdraw consent — where we rely on consent, you can withdraw it at any time.

If you make a request, we must respond without undue delay and in any event within one month. To make a data protection rights request, please contact us using the details above.

Where we get personal information from

We collect personal information directly from you, when you submit a contact form, request a demo, or otherwise correspond with us via email.

How long we keep information

We keep enquiry and demo request information for as long as needed to respond to you and maintain a record of our correspondence, and no longer than is necessary for that purpose.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us using the contact details at the top of this notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the Information Commissioner’s Office (ICO).